For upwards of 20 years, MTM has connected together with their own clientele in order to develop non emergency health care transport with regard to accessing heath care treatment, supporting self-reliance, & linking local community resources. By using high-quality consumer support as well as their means to be able to develop complete supplier structures, they assist clients to be able to carry out their set goals at the same time achieving their own idea of local communities without any confines.
From statewide non-emergency medical transportation (NEMT) brokerage to arranging and sending for leading transportation organizations, MTM is here to provide a wide array of NEMT Brokerage solutions to tackle the most important issues within medical-related transportation and Public Transit Services. Their services seek to boost member health and wellness final results at the same time working together with customer goals and objectives, reducing system expenditures, and boosting satisfaction.
By using a wide variety of synced, workable travel solutions, mobility management makes certain all aspects of passengers’ mobility needs are met. MTM instruct travellers about the travel solutions open to them, and also encourage them to find the perfect mode of transport that most closely fits their requirements.
Utilizing their own detailed knowledge of the health care transport services sector, MTM’s mobility management model provides an effective approach to managed community transportation.
Your overall health and basic safety are really a prime issue for MTM. As a result of the existing Coronavirus pandemic, MTM will be sticking with any advice supplied by the Centers for Disease Control.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transport services. MTM collaborates with their clients to deliver a family of travel services & options like:
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transportation
Performing education & outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency & its contractors through continual quality improvement with medical transportation services.
Serving as the ears and eyes of the agency a genuine development of the agency’s own team a neutral Quality Assurance service provider contributes an extra tier of impartiality to maintain other suppliers responsible & proactively handle services & conformity concerns. With knowledge that integrates transit & quality assurance, MTM is aware of the way various facets of Quality Assurance affect a travel sections performance, and has a specialized system set up to improve conformity & system improvement.
Their own dedicated Quality & Compliance unit monitors the distribution of more than 20 or so mil trips every year by means of the subcontracted system of transport providers, with over seven point five mil telephone calls fielded by their customer service network facilities each year. For every of the more than One hundred legal contracts, they include intrinsic quality control measures in position & maintain themselves accountable to performance standards and Key Performance Indicators(KPIs).
MTM is a real pioneer on producing Quality Assurance methods for the non-emergency health related travel sector, & has correctly executed these kind of procedures in their own solutions for longer than 20 years. In every single commitment MTM manage, MTM completes QA tasks which make them exclusively proficient in order to deliver impartial critiques, analyze system general trends, & record crystal-clear results & suggestions.
Having a library of methodologies, policies, types of procedures, & documents evolved throughout the last Twenty years and set to be personalised to transportation organizations specialized preferences, MTM is very well geared up to be able to enhance implementation and help make speedy positive impacts on transit agencies of almost any magnitude.
Even more specific to the transportation business, MTM works with travel specialists throughout Maryland and Washington, D.C. to generate dedicated Quality Assurance services. In each case, MTM cooperate together with the transportation specialists to be able to develop in depth models which provide management for each of the Administration & Operations within their para transit systems.